Terms & Conditions

Welcome to Veloura Lifestyle. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. These terms govern your use of our website and the purchase of our products. Please read them carefully.

1. Website Usage

• By using this website, you confirm that you are at least 18 years old or accessing the website under the supervision of a parent or guardian.
• You agree to use the website for lawful purposes only. Any activity that disrupts the website's operation is strictly prohibited.
• Attempting to hack, introduce viruses, or gain unauthorized access to our servers will result in immediate termination of access and potential legal action.

2. User Accounts

• You are responsible for maintaining the confidentiality of your account credentials (username and password).
• You agree to provide accurate, current, and complete information during the registration and checkout process.
• Veloura Lifestyle reserves the right to suspend or terminate accounts that are found to be in violation of these terms or engaged in suspicious activity.

3. Products & Information

We craft our fragrances with the utmost care, but please note:

• We make every effort to display product colors, descriptions, and pricing accurately. However, monitor displays may vary.
• Product images are for representation purposes only. The actual packaging may differ slightly.
• Disclaimer: Fragrance performance (longevity and projection) may vary depending on individual skin type, climate, and usage.

4. Pricing & Payments

• All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
• We reserve the right to change prices at any time without prior notice.
• Payments must be made through our secure third-party payment gateways. Veloura Lifestyle does not store your banking or card details on our servers.

5. Orders & Acceptance

Placing an order on our website constitutes an offer to buy. However:

• It does not guarantee acceptance. We reserve the right to cancel or refuse any order due to stock limitations, pricing errors, or suspected fraud.
• If an order is cancelled by us after payment, the full amount will be refunded to the original payment method.

6. Shipping & Returns

Your use of our shipping and return services is governed by our dedicated policies:

• Delivery timelines are estimates. We are not liable for delays caused by courier partners or force majeure events (weather, strikes, etc.).
• Returns are accepted only as per our Shipping & Returns Policy. Veloura Lifestyle reserves the right to reject returns that do not meet the criteria.

7. Intellectual Property

All content on this website—including logos, text, graphics, images, and software—is the exclusive property of Veloura Lifestyle. Unauthorized use, reproduction, or distribution of any content is strictly prohibited and protected by copyright laws.

8. Limitation of Liability

To the fullest extent permitted by law, Veloura Lifestyle shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Use of our products is at your own discretion and risk.

9. Governing Law

These Terms & Conditions shall be governed by and constructed in accordance with the laws of India. Any disputes arising in relation to these terms shall be subject to the exclusive jurisdiction of the courts in Ghaziabad, Uttar Pradesh.

10. Changes to Terms

We reserve the right to modify these Terms & Conditions at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website implies full acceptance of the revised terms.