Legal & Transparency

Privacy Policy

Last Updated: January 2026

At Veloura Lifestyle, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

1. Information We Collect

We collect specific information to ensure a seamless shopping experience. This includes:

Personal Information

Name, email address, phone number, shipping, and billing address required for order processing.

Account Information

Login credentials, order history, wishlist, and cart details to manage your profile.

Payment Information

Payments are processed through secure third-party gateways. We do not store or have access to your card details, UPI ID, or banking passwords.

Technical Information

IP address, browser type, device information, and browsing behavior to improve site performance.

2. How We Use Your Information

  • To process and fulfill your orders accurately.
  • To manage user accounts and maintain order history.
  • To communicate order updates, shipping status, and service-related alerts.
  • To improve website functionality, speed, and user experience.
  • To prevent fraud and unauthorized access to your account.

3. Marketing Communications

If you subscribe to our newsletter, we may send you promotional emails about new launches, exclusive offers, and updates. You respect your inbox—you can opt out at any time by clicking the "Unsubscribe" link in our emails.

4. Sharing of Information

We strictly do not sell, rent, or trade your personal information. Data is shared only with trusted partners essential for operations:

  • Payment Gateways: For secure transaction processing.
  • Delivery Partners: To ensure your order reaches your doorstep.
  • Service Providers: Assisting in website maintenance and security.

All third-party partners are contractually required to maintain confidentiality and data security.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, please note that no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, remember your preferences, and analyze website traffic. You can choose to disable cookies through your browser settings, though some features of the website may not function properly.

7. Your Rights

You have full control over your data. You have the right to:

  • Access the personal information we hold about you.
  • Update or correct inaccurate details via your account dashboard.
  • Request deletion of your account (subject to legal retention obligations).

8. Additional Clauses

Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of these third-party platforms.

Children’s Privacy

Veloura Lifestyle does not knowingly collect personal information from individuals under the age of 18.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Email: info@velouralistyle.com

Address: Ghaziabad, Uttar Pradesh, India